Emergency Electrician in Winchester: What to Expect When You Call

An electrical emergency can happen at any time — a burning smell from a socket, a complete power failure, sparking from your consumer unit, or exposed wiring after storm damage. Knowing what to do and what to expect when you call an emergency electrician can help you stay safe and get the problem resolved quickly.
What Counts as an Electrical Emergency?
Not every electrical issue requires an emergency call-out. True emergencies include:
- Burning smells from sockets, switches, or your consumer unit - Visible sparking or arcing - Complete loss of power (after checking with your energy supplier) - Exposed live wiring - Electric shock from touching an appliance or fitting - Water ingress near electrical installations - Smoke or fire from electrical equipment
What to Do Before the Electrician Arrives
Your safety comes first. If you can safely access your consumer unit, switch off the main switch to cut power to the entire property. If you can identify which circuit is causing the problem, you can switch off just that circuit's MCB (the individual switches in your consumer unit). Do not touch any electrical equipment that appears damaged, wet, or is producing smoke. Keep everyone away from the affected area.
What Happens When You Call Us
When you call Orsidaen Electrical Services on 07801 201783, here's what to expect:
1. Immediate phone assessment: We'll ask you to describe the problem so we can advise on any immediate safety steps and prioritise the call-out appropriately. 2. Fast response: For genuine emergencies in Winchester and the surrounding areas, we aim to be with you within the hour. For villages further afield, we'll give you an honest ETA. 3. Diagnosis and repair: On arrival, we'll make the situation safe first, then diagnose the root cause. Many emergency issues can be resolved on the first visit. 4. Transparent pricing: We'll explain what's needed and provide clear pricing before carrying out any work beyond making the situation safe. 5. Certification: Any work carried out will be tested and certified to BS 7671 standards.
Our Coverage Area
We provide 24/7 emergency electrical services across Winchester and all surrounding Hampshire villages, including New Alresford, Stockbridge, Whitchurch, Overton, Kings Worthy, Micheldever, and more.
Save our number — 07801 201783 — in your phone so you have it ready if you ever need us.
Need Help?
If this article has raised any concerns about your electrical installation, get in touch for a free assessment.
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